- About
With over 30 years of successful negotiation experience, Bruce Wallace is keenly aware of the significant importance of understanding each side’s motivations and issues. As your mediator, Bruce’s primary objective is to champion and facilitate the mediation process. This process allows each participant the opportunity to voice their position and express their needs. It’s our job to uncover each participants’ underlying interests so we can begin to navigate towards a resolution which will satisfy as many of these interests as possible.
Successful mediation requires honed listening skills. Patience is extremely important. Successful mediators don’t force their opinions or subject matter expertise into the conversation. For these and other reasons, some of the most successful mediators are not attorneys. With all the legal positioning happening around your situation it might be extremely beneficial to work with someone who is not jaded by the legal aspects of your dispute.
Bruce Wallace became a certified mediator through the University of Texas at Austin School of Law and served on staff with the Austin Dispute Resolution Center. He graduated Baylor University with a BA in Communications, a minor in Business, and earned his CLU (the equivalent of a Masters in Financial Services) from the American College of Financial Services in Bryn Mawr, Pennsylvania. Bruce served as the senior Vice President and Head of Strategic Distribution for ING, US preparing for their IPO to Voya; and, served as the Senior Vice President and Chief Marketing Officer for National Western Life, an Austin, Texas based life insurance company.
Preserving Professional Relationships Through Mediation
If there’s the possibility you’ll need to maintain a professional or cordial relationship, let’s work together to resolve your dispute or separation issues. We’re certain if we remain loyal to the mediation process, we will have an opportunity to save you time, headaches, heartaches and money.
- Beyond
- Business
At Westlake Mediation, we understand that life’s challenges often extend beyond mere business dealings. Our approach to mediation is deeply rooted in the values of family and empathy. Just as we cherish the harmony and understanding within our own families, we extend the same care and consideration to yours.
We recognize the importance of preserving relationships, nurturing understanding, and fostering a sense of unity, especially during times of dispute or separation. With heartfelt compassion and unwavering empathy, we guide our clients towards resolution, drawing parallels to the harmonious approach we uphold within our own families.
Custody Coaching
No matter the situation, we’re here to help you achieve the best outcome. Discover invaluable insights and strategies in Bruce Wallace’s book, designed to empower you through divorce and child custody challenges. With nearly three decades of experience, trust in our expertise to guide you towards resolution and success. Ready to take control? Purchase the book now and start your journey towards a brighter future.
- Have A Question?
We’re happy to help!
It can be intimidating if you’ve never been to mediation. This is an excellent opportunity to have any questions or concerns answered. We are happy to help you whether or not you end up using our services.
We look forward to hearing from you.
